Vetted Score
4.6
/ 5.0
Highly regarded for its robust workflow automation, extensive integration ecosystem, and enterprise‑grade scalability, making it a top choice for large organizations.
Key Features
Workflow Automation
Design, execute, and monitor complex, cross-departmental workflows with drag‑and‑drop builders and low‑code scripting.
Extensive Integrations
Native connectors to ERP, CRM, ITSM, and third‑party SaaS applications enable seamless data exchange.
AI‑Powered Service Management
Leverages predictive AI to prioritize incidents, recommend actions, and improve service delivery.
Frequently Asked Questions
Pricing is subscription‑based with custom enterprise tiers; you need to contact ServiceNow for a tailored quote.
Yes, it offers native connectors and APIs for major ERP, CRM, and ITSM solutions, allowing bi‑directional data flow.
The platform includes a low‑code Studio where users can create custom apps and workflows without extensive coding.
Featured Lists & Comparisons
Specifications
Pricing Model
Subscription-based SaaS with custom enterprise tiers; exact pricing available on request.
Supported Platforms
Web (Chrome, Edge, Firefox, Safari)iOSAndroid