Vetted Score
4.6
/ 5.0
Earns a high score for its open‑source accessibility, broad municipal adoption, and flexible API that streamlines citizen‑government communication.
Key Features
Standardized Civic API
Provides a universal RESTful interface for reporting non-emergency issues to local governments.
Multi‑City Compatibility
Implemented by dozens of municipalities worldwide, enabling seamless data exchange across jurisdictions.
Extensible Data Model
Customizable request types, status codes, and media attachments to fit diverse public service workflows.
Frequently Asked Questions
Yes, the core software and API specifications are completely free and open source for any public or private entity.
Absolutely; you can deploy the reference implementation on Linux, Windows, or macOS environments, or integrate the API into existing systems.
While the software itself is free, several vendors offer commercial support, custom development, and SaaS hosting plans for larger municipalities.