Vetted Score
4.6
/ 5.0
Scored 4.6/5 due to its robust AI capabilities, extensive channel support, and strong analytics, though pricing can be high for small businesses.
Key Features
AI‑Driven Conversational Engine
Automatically understands intent and routes conversations using natural language processing.
Omnichannel Messaging
Seamlessly engage customers across web chat, SMS, WhatsApp, Facebook Messenger, and more.
Real‑Time Analytics & Insights
Dashboard provides live metrics, sentiment analysis, and performance reporting for agents and bots.
Frequently Asked Questions
Yes, a 14‑day free trial is available for all subscription tiers, allowing full access to core features.
It supports web chat, SMS, WhatsApp, Facebook Messenger, Apple Business Chat, and several other popular platforms.
LivePerson provides APIs and native connectors for major CRMs such as Salesforce, HubSpot, and Microsoft Dynamics.
Featured Lists & Comparisons
Specifications
Pricing Model
Tiered subscription plans start at $99.00 per month for basic, with advanced AI and enterprise tiers up to $799.00 per month.
Supported Platforms
Web (browser)iOSAndroid