F

Freshworks CDP

Paid

Unified customer data platform that centralizes, enriches, and activates data across all touchpoints.

Visit Website
4.6 Editor Rating
Vetted Score
4.6 / 5.0

Earns a high score for its robust data unification, real‑time segmentation, and seamless integration across Freshworks suite and third‑party tools.

Key Features
Unified Customer Profiles

Aggregates data from CRM, marketing, support, and third‑party sources into a single 360° view.

Real‑time Segmentation

Create dynamic audience segments with drag‑and‑drop tools that update instantly as new data arrives.

Omni‑Channel Activation

Push enriched segments directly to email, SMS, advertising, and personalization engines.

Frequently Asked Questions

Yes, a 14‑day free trial is available with access to core features before committing to a paid plan.

Absolutely; the platform provides native connectors and API endpoints for popular CRMs, e‑commerce, and analytics solutions.

The Standard plan includes basic data unification and segmentation, while Enterprise adds advanced governance, custom data models, and dedicated support.
Specifications
Pricing Model Starts at $299.00 per month for the Standard plan; Enterprise tier offers custom pricing and additional features.
Supported Platforms
Web (browser)iOSAndroid