Vetted Score
4.6
/ 5.0
Earns a strong score for its comprehensive HR ticketing, robust automation, and smooth integrations, though pricing may be a barrier for small teams.
Key Features
Unified Employee Request Portal
Employees can submit tickets for HR queries, benefits, onboarding, and more through a single, intuitive interface.
Automation & SLA Management
Automated routing, approval workflows, and SLA tracking reduce manual effort and improve response times.
Integrations with HRIS & Payroll
Seamlessly connects to popular HRIS, payroll, and identity platforms for data consistency.
Frequently Asked Questions
Yes, Freshservice HR offers a 14‑day free trial with full access to all core features.
Freshservice HR provides native integrations with major HRIS platforms like Workday, BambooHR, and SAP SuccessFactors, plus API access for custom connections.
The Starter plan starts at $19 per user per month, covering basic ticketing and automation; larger teams can upgrade to Professional or Enterprise tiers for additional features.
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Specifications
Pricing Model
Starts at $19.00 per user per month, with higher tiers up to $49.00 for advanced automation and enterprise features.
Supported Platforms
Web (Chrome, Firefox, Safari, Edge)iOSAndroid