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ALICE

Freemium

AI‑powered concierge platform that streamlines guest services for hotels.

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4.6 Editor Rating
Vetted Score
4.6 / 5.0

Scored 4.6/5 for its intuitive AI chat, cross‑platform availability, and robust analytics, though larger hotels may need custom enterprise integration.

Key Features
Automated Guest Messaging

AI-driven chat automates common requests like check‑in, wake‑up calls, and local recommendations.

Integrated Service Requests

Guests can order room service, housekeeping, or book amenities directly from the app.

Analytics Dashboard

Provides real‑time insights on guest interactions, satisfaction scores, and staff response times.

Frequently Asked Questions

Yes, ALICE offers a free tier with limited messaging and basic service request features.

Guests can interact via any web browser, as well as native iOS and Android apps.

Pricing is per‑property per month; volume discounts are available for chains through the enterprise plan.
Specifications
Pricing Model Free tier with basic guest messaging; paid plans start at $49.00 per month per property, with premium and enterprise tiers up to $199.00/month.
Supported Platforms
Web (browser)iOSAndroid